ZIIS – Online Travel is a premier travel technology specialist offering best-in-class products and expert custom development services to the travel industry. Our products help our customers automate their business processes, optimize revenue streams, and enhance their customer service experience. We understand the needs of the travel market in diverse geographies and are uniquely equipped to deliver best-in-class products with the shortest time to market. We specialize in intelligent solutions which have a high degree of adaptability to distinct business processes with the travel domain.

BPM:  is the technology-enabled automation of complex business processes. It can streamline a business for simplicity, achieve digital transformation, increase service quality, improve service delivery or contain costs. It consists of integrating applications, restructuring. labor resources, and using software applications throughout the organization.

Key elements to identify a process for automation :

• The process requires consistency across the organization.
• The process is repeatable.
• The process needs to be free from error, every time.

To deliver value within your repeatable business processes, you need to remove the manual, paper-based tasks that slow down work. To achieve this, our solution:

• Automates repetitive tasks and rule-based decisions.
• Routes documents and exceptions to the right people automatically.
• Manages complex approval processes.
• Identifies and verifies related documents.
• Load-balances work across teams.
• Monitor your organization and processes activities.
• Automate Notifications.

Our Intelligent ChatBot Platform empowers businesses with conversational AI chatbots that help them nurture their relationship with the targeted audiences through a more satisfying user experience and achieve 2-3X higher sales rates.

With our state-of-the-art AI-powered engine, we build the most powerful Arabic chatbots that can understand users and instantly reply in Standard Arabic and different informal Arabic dialects as well as the English language.

With a population of over 411 million people in the MENA region, our AI bots will allow you to communicate efficiently with every potential or existing customer, despite their different dialects.

Our AI bots will allow you to communicate efficiently with every potential or existing customer, despite their different dialects:  Our CahtBots understand and speak 12 Arabic slang, Modern Standard Arabic, Saudi Arabia, Kuwait, UAE, Qatar, Egypt, Morocco, Jordan & Lebanon.

We support the below Channels :

– Web
– Mobile Application.
– WhatsApp
– Twitter
– Facebook Messenger
– Telegram
– Slack
– Skype